Privacy Policy
Rules and guidelines for using our site.
Who we are and what this covers
This Privacy Policy explains how Longleaf Provisions Company (“Longleaf,” “we,” “us”) collects, uses and protects your personal information when you visit our website, shop online, sign up for updates or contact us.By using our website, you agree to the practices described here. If you don’t agree, please don’t use the site.
Information we collect
Information you give us. Your name, email address, phone number, birthday, shipping and billing address, order details, and anything you send us through our contact form, email or phone.
Information collected automatically. When you browse, we and our analytics providers collect basic device and usage information, such as your browser type, the pages you visit, how long you stay and how you found us.
How we use your information
To process and deliver your orders, prepare pickups and send order confirmations.To answer your questions and provide customer support.To send you updates, deals and new-product news if you’ve signed up for them.To confirm you’re 21 or older, prevent fraud and keep our site secure.To understand how people use our site so we can improve it.
Who we share it with
We share information only with service providers who help us run our business, such as our payment processor, shipping carriers, our email and text marketing provider, and website analytics providers. They may use it only to provide services to us.We may also share information if required by law, to protect our rights or our customers, or as part of a sale or transfer of our business.We do not sell your personal information.
Emails and texts
If you sign up for updates, we may send you marketing emails and, if you provide your phone number and agree, text messages. Message and data rates may apply, and message frequency varies.You can unsubscribe from emails at any time using the link in any email, and stop texts at any time by replying STOP. Order messages may still be sent after you unsubscribe from marketing.
Cookies and analytics
We use cookies and similar technologies to keep the site working, remember your choices and measure how the site is used. This includes analytics tools such as Google Analytics and Microsoft Clarity.You can block or delete cookies in your browser settings. Some parts of the site, like the age check and store picker, may not work properly without them.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing. Depending on where you live, you may have additional rights under state law.To make a request, email us at info@longleafpro.com. We may need to verify your identity before we act on your request.
How long we keep it
We keep personal information only as long as we need it for the purposes described in this policy, such as completing orders, keeping business and tax records, and meeting legal requirements.
How we protect it
We use reasonable safeguards to protect your information. No website or online service is completely secure, so we can’t guarantee absolute security.
Adults 21+ only
Our website and products are intended only for adults 21 and older. We do not knowingly collect personal information from anyone under 21. If you believe someone under 21 has given us their information, contact us and we’ll delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the website means you accept the updated policy.