Get it ready
Waiting for pickup
Picked up
Pack and ship
Shipped
Closed
Pull the items and bag them with the order number. Tap the button once everything is pulled.
Saved under your name, {first}.
Once it’s bagged with the order number, mark it ready. The customer gets an email that it’s waiting.
Check the ID before handing it over. The name on the ID must match {pickupName}, and they must be 21 or older.This order has a vape, so it can only be picked up.
Saved under your name, {first}.
Picked up {doneAt}. Test orders don’t earn points.Leaf Club points posted to the customer.
Pack it, make the label, then mark it shipped. Marking shipped emails the customer their tracking number.
Saved under your name, {first}.
Weigh the packed box, pick the box and the service, then buy the label. The tracking number fills in on its own.
Add the tracking number from the label.
Hand it to the carrier, then mark it shipped. The customer gets their tracking number by email.
Shipped {doneAt} · {carrier} {tracking}. Test orders don’t earn points.Leaf Club points posted to the customer.
Refunded {refunded}. Nothing else to do.
Canceled.
Customer
0 itemitems
| Item | Option | Qty | Price |
|---|
Paid online · card ending {card}
Activity
Refund
A refund marks the order refunded and takes back any Leaf Club points it earned. For online orders the money goes back to the customer’s card automatically. Before tonight’s settlement only the full amount can be refunded; partial refunds work the next day.